host/hostess

Job Duties

  • Be gracious, friendly, patient and have a helpful attitude towards guests as the first person they see.

  • Run the central kitchen host station where all patrons will check-in if they have food orders and receive a pager. Handle to-go orders.

  • Sell merchandise and Beer Cans from the togo station.

  • ID guests when needed.

  • Answer the phone, taking any messages as needed

  • Recommend and check out board games from our library of games to guests

  • Assist with customers inquiries or complaints when asked.

  • Have a strong knowledge of all products sold

  • Create material for social media posts.

  • Support the bartenders, taproom manager and other staff as needed

  • Bus and clean tables when appropriate

  • Help with restocking, cleaning, setup and/or breakdown of the taproom, restrooms, patio, and all other service areas as needed

  • Follow all safety and health regulations

  • Be a brand ambassador and potentially represent Red Bear at festivals and local events

  • Any other assigned tasks as assigned by management

Qualifications

  • Excellent customer service skills

  • Enjoy Board games and/or be willing to learn about them.

  • Ability to work efficiently and multi-task in a fast-paced environment

  • Enjoy working in public in a positive friendly manner

  • Ability to take direction and work both independently as well as part of a team

  • Ability to communicate effectively with customers, other staff and management

  • Passion for beer and brewing with a desire to learn more

  • Positive, fun attitude and self-motivated work ethic

  • Must be TIPS Certified within 30 days of hire

  • Be able to work in a noisy and often very active environment

  • Ability to stand in one place for extended periods of time

  • Ability to work outside for extended periods of time

  • Ability to lift up to 50 lbs occasionally

  • Commitment to learn basic of ASL

  • Flexible schedule with availability on nights and weekends

  • Willingness & ability to engage with digital interface for scheduling & team communication

Preferred Qualifications

  • Fluency in ASL is desired

  • Social Media Aptitude

  • Bar or Restaurant Experience Desired

  • Board Game expertise is desired.

Benefits

  • Hourly competitive wage based on Experience

  • 401k Program available with Employer Matching (if Full Time)

  • Employer Contribution to Health Insurance (if Full Time)

  • Sick Leave

  • 20% Discount off Red Bear Items

COMPANY BACKGROUNd

Red Bear Brewing Co. is a Brewpub located in Washington DC, in the heart of NoMa. We’re a newer brewery with a focus on making great beer, but also engaging our community and creating a memorable experience every time they walk in. We have a large selection of beers made in house in addition to local wines, ciders and cocktails to provide something for everyone. Engaging events and a variety of board games available help create that cozy atmosphere where folks can commune with friends and make new ones. We also embrace responsible business practices with a commitment to sustainability, diversity, our environment, and growing relationships with local businesses and organizations. Of specific note, we are visibly and vocally in support of Black Lives Matter, issues surrounding Gay and Trans rights, as well as similar areas needing improvement in our society. We are making a significant, sustained effort to address unconscious bias in our hiring and business practices.

 

sound like a good fit?

If so, please fill out the application below and include your resume. We will contact you for more information if need be.